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As an ambassador of Eataly products and services, the Waiter/Waitress is responsible for helping to create and maintain quality experiences for each guest that comes to Eataly. Eataly ambassadors are expected to actively engage with guests and spend quality time with each customer. By working at Eataly Munich you will have: – Housing support for up to 6 months if you have to move to Munich; – Training on the job with our Manager and the opportunity to work with hight quality of italian f&b; – Free staff lunch daily; – Discounts at the Eataly Restaurant and Market. Job Functions: – Obtains assigned service station from at start of work shift. – Greets guests and presents them with the menu. Informs guests of specials and menu changes, makes suggestions, and answers questions regarding food, beverages, allergies and service. – Takes food and beverage orders from guests and relays order to kitchen staff and bartender as appropriate. – Processes guests’ orders to ensure all items are prepared properly and on a timely basis. Communicates with kitchen staff, and bartender, and coordinates entire station to ensure guest satisfaction with the food and service. – May present, open, and pour wine when serving guests. – Observes diners to ensure that guests are satisfied with the food and service, responds to any additional requests, and determines when the meal has been completed. – Totals bill and accepts payment, makes change or prepares credit card voucher. – May stock work stations, removing, and resetting soiled dishes and silverware from table at conclusion of each course, and cleaning and resetting vacated tables. – Accurately responds to special food requests and dining needs. – Adheres to all company and department procedures, policies, expectations and quality standards. Skills / Requirements: – Knowledge of the sequence of service and dining room procedures, generally involving a minimum of one year as a waiter/waitress. – Must be customer sensitive and possess a sense of timing so that different courses may be served at the proper time. – Must be able to exert fast-paced mobility for periods of up to four hours in length. – Must be able to use POS, cash register, wine key, trays. – German (fluent), English (fluent). Italian is a plus. – Knowledge of Italian language, culture, food history and Slow Food principles a plus.
Anstellungsart: Vollzeit , Teilzeit
Start: 06-09-2021

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